The second-hand marketplace Users Express Frustration Over Size Changes

Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.

The popular resale platform has altered its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.

Social Media Reaction

Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category versus the original listing because of the remapping.

The platform stated the updated approach better aligns with other platforms.

They have suggested members to check their listings and update the measurements by hand where appropriate, which has left users frustrated.

Size Classification Modifications

Earlier, the sizes had both one number and one letter, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.

Shopper Experiences

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Another user, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Required Changes

Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.

Marketplace Information

The app has more than 100 million shoppers, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods following member complaints.

Joy Wiley
Joy Wiley

A tech journalist with over a decade of experience covering UK digital innovations and gaming culture.